Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing.
Very experienced in creating installations from scratch, not just re-packaging, through the entire lifecycle from gathering requirements to delivery.
Work with internal development teams to understand and be an SME on how best to deliver required functionality.
Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications.
Provide IT application operations, support, and troubleshooting of technology issues including desktop application components.
Execute anintegrated approach to large applications and technology platforms design, architecture and implementation
Good knowledge of development life cycle.
Awareness of phases such as requirements definition, system design and testing / QA and transition to production.
Deliver and respond as per service levels defined with the customers.
Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarifications arerequired.
Gather the errors/problem documentation of the application by the application testers.
Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.
Remotely Package and Test Applications
Performing Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.
Ensure that the package complies with all client Standards
Develop a process for Packaging incorporating the best practices
Handle clientescalations for any production issues.
Provide training on new tools to junior level employees for better quality and production.
Job Requirements
Details:
Must have7+ years of expertise IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Installshield, PACE etc.,
Specializationin Windows Installer Technology, SCCM and Windows Application Integration/Maintenance
Must workconsistently to a very high standard even under high-pressure situations andmeeting deadlines with a commitment to customer service.
Highly experienced in Application Packaging, including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc.,
Auto Assessment using compatibility test tools for Windows transformation projects.
Very good scripting skills in VBS, Wise Script and batch scripting.
Resolution of issues related to the packages with Team members and Clients.
