Location
Mumbai | India
Job description
Company Description
Bawa Group of Hotels is a premier hospitality business located in Mumbai. The group has a range of boutique properties that are situated at premium locations throughout Mumbai and cater to both business and family travelers. The hotels are built around a unique concept, with state-of-the-art facilities to provide a comfortable stay and equipped with modern business services and facilities.
Role Description
This is a full-time on-site role for a Hostess, located in Mumbai. The Hostess will be responsible for day-to-day tasks associated with greeting guests, managing reservations, and ensuring outstanding customer service. The Hostess will also be responsible for phone etiquette and effective communication.
Qualifications
- Interpersonal skills, Communication, and Customer Service
- Experience in reservations and managing customer needs
- Proficient in phone etiquette
- Excellent verbal and written communication skills in English and Hindi
- Ability to multitask and work effectively in a fast-paced environment
- Attention to detail and problem-solving skills
- Experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality or related field is preferred
Job tags
Salary
