General Motors
Location
Work from home | India
Job description
Reporting to the Manager, Field Performance, this role works with the Field Service Engineering team, located in the Western Region (Calgary). As a Field Service Engineering consultant, you will provide onsite support to assist dealers with resolving vehicle technical issues. Additionally, and as required, you will support our Engineering and Legal departments performing Engineering and Safety Investigations, crash data downloads, and represent GM in legal proceedings as a technical expert.
As a strong team player, you will work remotely with the Canadian Field Service Engineering Team, and cross functional teams from Canada and USA to diagnose and resolve vehicle issues.
Experience in dealer technical environment, vehicle diagnostic skill and willingness to be on the leading edge of vehicle diagnostics tools/methods are key to this role.
This role is categorized as remote. This means the successful candidate may be based anywhere in British Columbia, Canada and is not expected to report to a GM worksite unless directed by their manager. This role requires regular in-person dealer contact.
Required skills and Experience:
A high level of vehicle diagnostic skill and experience
Experience with GM Diagnostic Tools (MDI / GDS / Scopes, etc.)
Broad knowledge of vehicle systems including Electrical, Powertrain, Chassis
Strong communication, interpersonal and leadership skills
Strong analytical abilities combined with great decision-making skills
Ability to work independently
Strong learner and ability to work in cross-functional team environments
Desire to stay at leading edge of new diagnostic tools and methods
Valid Driver's License
Willingness to travel frequently throughout Western provinces/territories (primarily BC)
Ability to represent GM in legal proceedings
Proficient with Microsoft Suite (Excel, Word, PowerPoint)
Fluent in English (written and spoken)
Preferred Skills and Experience:
Extensive experience in the automotive technical field (Certified Technician)
10+ years working as a Licensed Automotive Technician
Knowledge of GM Service applications (SI, GDS)
French language as an asset
Education and Training:
Licensed Automotive Technician or Engineering Degree
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Job tags
Salary
