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CSS Manager I, India COE


Corning


Location

Gurgaon | India


Job description

Requisition Number: 62677

 

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

Corning’s businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with: 

• Trusted products that accelerate drug discovery, development, and delivery to save lives
• Damage-resistant cover glass to enhance the devices that keep us connected
• Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
• Precision glass for advanced displays to deliver richer experiences 
• Auto glass and ceramics to drive cleaner, safer, and smarter transportation 

 

 

Responsibilities

Business:
• Day-to-day operations management to ensure processes are delivered in a controlled manner for the services in scope of the team
• Business partnership management – ensure objectives, processes and action plans aligned with business partners and stakeholders
• Team’s productivity – allocate team talent and capacity properly to support business initiatives

CSS:
• Supports the execution of optimization and operationalization activities.
o Deploys the CSS culture and process rigor including focus on controls, standards, SOPs, RCMs, and quality
o Identifies in cooperation with the respective local team opportunities for process and continuous improvement to deliver measurable process efficiencies and effectiveness 
o Collaborates with Global Ops to leverage operation’s best practices for the newly integrated processes 
o Ensure trade compliance of entity
• Works with the regional CRMs on customer engagement area
• Develops team’s talent and career pipeline
• Develops core metrics for Legacy Services, including:
o Process Health 
o Audit Ratings / Improved controls 
o Process Improvements / effectiveness 
o Transactions per FTE / incremental absorption 


Required Education and Experience: 
• Bachelor’s degree required 
• CA or any other equivalent degree with 15+ years of experience
• knowledge of finance / accounting processes 

 

Required Skills 
• Ability to grow a team and develop individuals 
• Problem solving, analytical skills 
• Initiative and effectively manages self and team through a fast-paced environment 
• Ability to prioritize work to meet deliverables/timelines in an effective manner 
• Motivation skill – makes each individual feel his/her work is important

Desired Skills
Strong organization skills, process rigor, attention to detail, responsive 
Understanding of Shared Services operations 
Process improvement experience / Green Belt certificate

 

Soft Skills
• Inclusive leadership skills
o Value difference that each person brings
o Identify “Insider” & “outsider” dynamics
o Practice & model inclusive teaming & leadership
o Influence our culture
• Customer Focus
o Is dedicated to meeting the expectations and requirements of internal and external customers.
o Establishes and maintains effective relationships with customers.
• Presentation Skills
o Able to develop effective presentations and deliver material.
• Peer Relationships/Collaboration
o Is seen as a team player and is cooperative
o Easily gains trust and support of peers.
o Encourages collaboration.

Canada (iBwave) remove as needed:

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

 

LATAM (benefits) remove as needed:

Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [email protected] .


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