Senior Marketing Administrator - Operations Support

Location

Secunderabad | India

Job description

• The Senior Marketing Administrator will work with global marketing teams to support all channels (Creative, Communications, Digital, Events, Regional Marketing) in the tactical execution of marketing requests as well as administrative support for marketing operations deliverables including preparation and posting of team member resumes and photos, PO and invoice processing, Ryan Store India branded sample review, inventory documentation archival and file organization

Duties and Responsibilities, as they align to Ryan s Key Results

People:

• Process necessary documentation to support tactical execution of Ryan sponsored events (supplier requests, purchase orders, SalesForce campaigns, project workplans).
• Drive professional resume and headshot review process including editing and posting to various Ryan platforms (Employee Directory, RyanPRIDE, Workday, Teams, SharePoint Online).
• Support project intake process for marketing-related requests and surface key metrics on tactical execution of approved projects.

Client:

• Work with the appropriate internal stakeholders on key deliverables.

Value:

• Create Marketing Campaigns in CRM to track ROI, and request Ryan sponsors to update ROIs.
• Perform research on events for sponsorship planning, maintain Thought Leadership calendar for sponsorship events, and upload approved purchase orders on SharePoint
• Redline professional resumes, update resume tracker on SharePoint, and upload approved resumes on intranet site
• Create purchase orders/requisitions and supplier requests on Workday and order booth materials
• Handle headshot review process, including editing and posting headshots to Employee Directory, RyanPRIDE, Workday, Teams, and Outlook
• Assist Event Specialist with the Annual Firm Meetings, create/print badge Ids, cover letters etc, and design customized reports and summarize results/average scores for each country (ie, Dallas, US, Canada, Europe, India, Australia).
• Create workplans using the project management tool for all approved marketing requests.
• Work with project management tool platform vendor to address technical issues and feature enhancements.
• Provide weekly/monthly reporting on task assignments by key segments (Assignee, Requesting Practice Area, Audience Segment, Project Status, etc) to identify trends.
• Follow consistent naming convention for all source files in SharePoint Online Team Site for easy retrieval as well as create links within the project management platform to source files when relevant.
• Reconcile and process American Express P-Card monthly statement and work with expense owners on processing PO requests in Workday.
• Monitor Marketing Mailboxes and independently handle the work and take measures for issue resolution and process improvement.
• Evaluate the process and suggest measures for great client experience.
• Process train the new hires

Education and Experience:

• Masters/Bachelors degree in Management / Finance / Commerce / Accounting
• 4-6 years of relevant experience

Skills :

• Working knowledge in Microsoft Word, Excel, PowerPoint, and Adobe Photoshop
• Working knowledge in HTML
• Good written and verbal communication skills
• Attention to detail and ability to meet strict deadlines
• Proactive communication and good organizing skills

Work Environment:

• Current work hours are 5:00 AM to 2:00 PM & 2.00 PM to 11.00 PM, IST. Shift change is anticipated depending on US work hours/time zone and/or business need
• 40-hour standard workweek requirement
• Standard indoor working environment
• Extended periods of sitting while working at computer
• Position requires regular interaction with employees in US office

Job tags

Salary