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Location

India | India

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Job description

DESCRIPTION

This Sr. Operations Manager will be responsible for managing multiple Compliance Teams servicing multiple categories and different tasks. The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their respective work groups.

Key job responsibilities
. Work with the Amazon Legal and Product compliance teams to identify compliance requirements and build operational processes around it.
. Work with Regulatory authorities during compliance audits and redesign processes in case of major findings.
. Own and aligns process goals to business goals
. Ensuring that classification is aligned with Amazon catalogues worldwide and that products sourced comply with the Amazon dangerous goods management program
. Owns monthly/ quarterly business reviews and complete documentations
. Continuous improvement of Amazon processes
. Collaborating with other stakeholders to ensure vendors or sellers comply with legal requirements.
. Documentation: manage, maintain and improve documentation processes
. Conduct weekly audit reports to track compliance issues Standardize and maintain Standard Operational Procedures (SOPs)
. Troubleshoot and drive resolutions with Vendors to ensure reliable and operationally effective flow of products improve processes and reduce discrepancies ensure vendor compliances and scalable communication processes
. Work with various internal teams (e.g. supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect vendor management workflows
. Work with internal stakeholders (category leaders) and influence teams outside retail systems. Builds programs to address business challenges and provide solutions to execute/ implement
. Drive operational efficiency through analysis

A day in the life
The individual would be managing process standardization and automation. Would engage with the Category teams across the globe and build customer confidence through quality delivery, robust processes and sound reporting metrics. The individual would be responsible and be a point of escalation for the delivery by the teams reporting to him/her. This individual would report to the Operational leader who is based out of India.

About the team
Operations, Risk and Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, ensure WW compliance, and enhance our brand through environmentally and socially sustainable operations. The Global Safety, Risk and Compliance (GSRC) is the operational arm of ORC. GSRC performs classification actions for Dangerous Goods (DG), Trade Compliance (TC), and Direct Import Product Compliance (DIPC) programs. GSRC is a global team with offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for all Amazon marketplaces and internal customers

We are open to hiring candidates to work out of one of the following locations:

Pune, MH, IND

BASIC QUALIFICATIONS

. 8+ years' experience of relevant experience managing large operations organization
. Previous work experience in a fast-paced, changing and growing organization Good problem solving skills: acts decisively, promptly and confidently.
. Not afraid to contradict others and proactively offering solutions.
. Fluent in communication, both oral and verbal Knowledge on Lean and Six sigma tools
. Ability to work in highly ambiguous environment with multiple stakeholders

PREFERRED QUALIFICATIONS

Master of Business Administration from tier 1 / tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified/Kanban

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Job tags

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Salary