Customer Relationship Management Manager
Location
Pune | India
Job description
Company Description
Duville Estates is a real estate development company in Pune, India, that prides itself on high standards of ethics and value creation for its customers.
Duville Estates launched its flagship product Riverdale a few years ago and has delivered Residential Development across 3 individual projects across its microtownship called Riverdale.
Duville Estates subsequently has launched 2 more projects spanning a product portfolio of 2, 3, 3 and 3.5 BHK DUPLEXES and an expansive 4.5 BHK offering.
Duville Estates was founded by Behram Dubash, whose family has been running successful businesses across industries.
Role Description
This is a full-time on-site role in Pune for a Customer Relationship Management Manager at Kharadi, Pune.
The Manager will be responsible for the following:
1. Monthly Revenue Receivables Projections
2. Pro-Active Customer Interaction
3. Satisfactory Query Handling & Grievance Redressal
4. Preparation of Bank NOCs for Home Loans
5. Generation of Demand Letters & Payment Receipts
6. Rigorous Follow-Up on Payment Collection
Qualifications
- Adept in Payment Collection, Agreement Registration &Software Handling
- On-Ground experience in Payment Collection & Agreement Registration Related Processes
- A bachelor's or Post Graduate with hands on experience of Real Estate concepts & CRM Operations
- Experience in real estate industry is a plus
Job tags
Salary