Cogncise
Location
Goa | India
Job description
Job Profile : Call center Agent
Experience : 2 - 4 years Location : Margao Time : 4.00 am to 1.00 pm (Australian Process) Education : Graduation Responsibilities : - Conduct outbound sales calls to prospective customers in the Australia. - Introduce and pitch services to generate interest and close sales. - Build and maintain a strong sales pipeline by identifying and qualifying leads. - Follow up on leads and nurture relationships with potential customers. - Understand customer needs & address their needs effectively. - Meet or exceed sales targets and objectives. - Document all customer interactions, sales activities, and follow-up actions accurately in the system. - Collaborate with the sales team and other departments to coordinate sales efforts and provide feedback on market trends. - Keep abreast of industry trends, product developments, and competitors' activities. - Provide exceptional customer service and support to existing and potential customers. Skills and Qualifications : - Proven experience in sales, preferably in a call canter or tele sales environment. - Excellent verbal communication skills with a clear and pleasant phone voice. - Strong persuasive and negotiation skills to effectively close sales. - Ability to quickly build rapport and establish relationships with customers. - Active listening skills to understand customer needs and address objections. - Self-motivated and target-driven, with a focus on achieving sales goals. - Good organizational and time management skills to prioritize tasks and manage a high volume of calls. - Basic computer literacy and proficiency in using productivity tools. - Knowledge of the product or service being sold and the ability to articulate its value proposition.Job tags
Salary