Location
Noida | India
Job description
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Manager Facilities is primarily responsible for managing the day-to-day operations of the Facilities function, ensuring efficient & timely support to all employees & operations with an uptime of 99.9%.
Key Performance Indicators
- Customer experience _ Controlled & qualified feedback via internal surveys. Additionally, feedback received from employees, clients, vendors, etc. should form a part of the review mechanism.
- Process implementation _ of systems & procedures on ground to ensure 99.9% uptime on all facilities related support across operations as per pre-determined budgets.
- Cost efficiency _ Execution of all support services within the specified budget _ work towards a target saving annually (budget v/s actuals).
- Vendor Management _ Managing vendors along with pre-designated SPOC`s to ensure 100% uptime in service. Also responsible for building back up for key vendors to handle emergencies.
- Team Management _ Building an efficient & motivated team that is willing to stretch the limit and deliver a 100% _ Team work, training & development. Ensure fair appraisal mechanism.
Specific Job Roles - Facilities Services
Quality & High-Performance Delivery for all Facilities soft services & employee touchpoints.
Physical Security and Safety
- Ensure safe and secure work environment, compliance with health and safety policies.
- Employee Safety , Physical Security and Infrastructure / Asset security .
Food & Beverage Services Operations & Event Management
- Lead, Innovate and Manage complete Cafe Operations with best service standards, Innovate and create memorable Experiences, Team performance, Inventory and Supplies, Contract terms /Annual Negotiations / Amendments, Statutory compliances.
- Manage and deliver high quality special Events / Annual Events / Offshore arrangements and Logistics / Inhouse Trainings/ Sales Events / Internal & External Conferences /Management Outings or other Important Technical or Client Events /Meetings.
Janitorial Services
- Top notch Housekeeping Service Standards, Team performance, Inventory and Supplies.
- Contract agreement terms and Wage amendments, Statutory compliances, Special and Rare cleaning tasks, Project support.
Other Facilities and Admin services - Effectively Manage other Facilities related services like Horticulture management, Pest Control services, Pantry and Floor services, Printers , Business Unit specific requirements for Employees Employee Transport Services - Manage efficient and optimal transport fleet for employee transportation (Home - Office- Home transfers) if applicable. Travel services - Effectively manage Travel services partner and ensure smooth services to employees for all International / Domestic Travel requirements - Air/Train Tickets/Road Transportation, Visa and Relocation Services. Visitor Logistics - Manage visitor logistics for overseas/Domestic Employees visiting offices / Client Visits or Govt inspections / Visits to office premises. Green Initiatives - Enhance and promote Green Initiatives in line with the ESG Objectives. Employee Engagement - Support Employee activities committee and manage logistics for all internal / External employee / Sales teams events. Wellness Initiatives - Manage and Support Wellness Activities - Ergonomics, Medical Camps. Emergency Response Plan - Design, Implement and Keep Ready 24.7.365 Emergency Response Plan by Facilities for various Emergency scenarios like Fire/Earthquake/Floods/Civil Disturbance/Pandemic etc. Conduct annual Fire Drills and maintain records for compliances. Projects Support - Post Project completion, setup and mobilization of teams for efficiently run facilities in any new building/premise.
General Responsibilities of FM:
- Responsible for managing & maintaining a top-class infrastructure.
- Create a responsive environment within the department with the objective of being highly customer centric and driver to meet internal deadlines _ quick TAT on 99% of pending issues.
- Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large.
- Reduce wastage and bring about efficiencies within the department _ work towards cost savings on budget.
- Carry out inspections of the facilities to identify and resolve issues
- Coach, mentor, train and develop Facilities team to meet current/future business requirements
- Forecast AOP and maintain expenses as per allocated Budgets/AOP
- Forecast and Plan Capital expenditure for next year in coordination with E&M.
- Track SLA and KPI of vendor partners, build an upkeep long term relationship with contractors and service providers
- Develop a strong vendor base and work towards maximizing value. Also, build adequate back-ups for core deliverables in order to achieve a 99.9% uptime.
- Automation - Target maximum automation of Facilities services for data based, trendier results.
Requirements:
HM with 15+ years of experience.
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