Location
Ghaziabad | India
Job description
We are seeking motivated and enthusiastic individuals to join our telesales team and contribute to the company's success.
Job Description: As a Telesales Representative at [Your Company Name], you will play a crucial role in driving sales and revenue through outbound calls to potential customers. Your primary responsibility will be to engage prospects, present our products/services persuasively, and close sales deals. This is an exciting opportunity for individuals with a passion for sales and excellent communication skills.
Key Responsibilities: Outbound Calls:
Initiate outbound calls to potential customers to introduce our products/services.
Follow a structured script to present information about the benefits and features of our offerings.
Lead Generation: Identify and qualify potential leads through proactive calling efforts.
Maintain a high level of awareness of market trends and customer needs.
Product Knowledge: Develop a deep understanding of our products/services to effectively communicate value propositions to customers.
Stay updated on product/service enhancements and modifications.
Sales Pitch: Deliver compelling and persuasive sales pitches to encourage customer interest.
Address customer queries and objections effectively.
Sales Closure: Close sales deals by guiding customers through the purchasing process.
Achieve and exceed monthly sales targets.
Customer Relationship Management: Build and maintain positive relationships with customers.
Provide excellent customer service to enhance overall customer satisfaction.
Documentation: Maintain accurate and up-to-date records of customer interactions, transactions, and leads in the CRM system.
Collaboration: Collaborate with the sales team and other departments to optimize the sales process.
Share insights and feedback to improve overall sales strategies.
Follow-Up: Conduct follow-up calls to ensure customer satisfaction and identify additional sales opportunities.
Manage a pipeline of leads and opportunities.
Qualifications: High school diploma or equivalent; Bachelor's degree is a plus.
Proven experience in telesales or a related field (1-2 years preferred).
Minimum of 1 year of experience in study abroad counseling (USA,UK, Ireland,Canada,Germany would be prefered)
Excellent communication and interpersonal skills.
Persuasive and confident demeanor.
Goal-oriented with a strong desire to achieve and exceed targets.
Familiarity with CRM software is an advantage.
Job tags
Salary
