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Location

Thiruvananthapuram | India

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Job description

Responsibilities:

• Developing and maintaining healthy relationship with existing clients.
• Develop and presenting a customized solution for the clients' needs.
• Actively engaging with creative and designing team to ensure that the solution being presented to the client meets/exceed expectations.
• Meeting and understanding clients need.
• Coordinate with internal teams to ensure timely fulfillment of services.
• Maintain trackers, reports for client interaction.
• Collect feedback and resolve client complaints.
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Meeting with managers in the organization to plan strategically.
• Understanding key customer individual needs and addressing these.
• Knowing your competition and strategizing accordingly.

Qualifications :

• Bachelor's degree in Business Administration, Management, Hospitality, or a related field.
• 1-5 years of experience in client-facing roles in the Event & Entertainment sector.
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

How to Apply:

Interested candidates are invited to submit their resume / CV to [HIDDEN TEXT]

Mention 'Client Account Executive - Corporate Events | Trivandrum' in the subject line.

For more info Whatsapp : +91 8138 000 377

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Job tags

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Salary