Admission Counsellor

Location

Bangalore | India

Job description

Alliance University is a Private University established in Karnataka State by Act No. 34 of year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has baccalaureate concentrations, postgraduate offerings, doctoral degree programs and several professional certificate programs.

· Job Title: Admission Counsellor

· Job Location: Alliance University, Chandapura, Bengaluru, India

· Educational Credentials: BBA/BTech/any relevant degree

· Work Experience: 0-2 years of experience

· Language Preferences: Fluent in written and spoken English, Kannada, and any local languages (preferred).

Roles and Responsibilities:

· This position will be responsible for the lifecycle of a student in the admissions phase of a course.

· The candidate will be responsible for inquiry generation, inquiry management, and support with the admissions process across courses offered at the University.

· Help and counsel prospective students and their guardians to understand the best suitable course for them in direct meetings and over calls, emails, social media, etc.

· Follow up and closure of leads from various sources.

· Follow up on fee payments and other documentation.

· Conduct events & assist with various marketing and outreach activities.

· To be a single point of interface between prospective students from lead generation to admissions closure.

· Resolve student grievances if any in consultation with the reporting manager.

· Capturing student information on an inquiry form and timely entering the same in the system.

· Generate walk-ins from telephonic leads, leads from other sources, and referrals.

Skills Required:

· Good communication skills & basic computer knowledge (MS Excel, Word, and PowerPoint)

· Knowledge of database and CRM tools such as Nopaperforms

· Good interpersonal skills

· Good coordination and execution skills

· Target oriented

Candidate Profiles:

· Pleasant personality

· Focused

· Task-oriented

· Willingness to travel

· Target oriented

Job tags

Salary