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Location

Chennai | India

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Job description

Freight forwarding Company in Chennai and Bangalore

Your Role :

- You will focus on developing + diversifying LCL & FCL business in line with financial + volume targets.

Your Responsibilities :

- To monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline to close profitable + sustainable customer deals.

- To align your sales efforts with Customer Care Location (CCL), Pricing + Sea Logistics Business Development teams, including pricing decisions.

- To monitor competition by gathering current market price information on pricing + products.

- To report customer feedback to the CS team, supporting resolutions as required.

- To align with CS colleagues when onboarding new customers.

- To maintain + update the most relevant customer information in internal systems.

- To regularly review customer portfolios with the CS Managers + team.

- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CS

- To regulate the shipment together Imports and exports with Freight forwarding division and existing customer.

- Tracking the Existing Relationships Payment schedules well within the credit period & ensure periodical orders in Chennai Market.

- Provide role clarity, knowledge & skill set to the team members on a regular basis to maximize productivity.

Your Skills and Experiences :

- Good Freight Forwarding Knowledge.

- Excellent Communication & Presentations Skills.

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Salary