Atlas Tours & Travels Pvt. Ltd
Location
Mumbai | India
Job description
Key Responsibilities:
- Develop training materials and curriculum focused on quality assurance principles, methodologies, and tools.
- Deliver training sessions to employees at all levels, including new hires and existing staff, to ensure understanding and adherence to quality standards.
- Collaborate with Quality Assurance (QA) managers and department heads to identify training needs and develop targeted training programs to address areas for improvement.
- Conduct regular assessments and audits to evaluate the effectiveness of quality training programs and identify opportunities for enhancement.
- Provide one-on-one coaching and support to employees who require additional assistance in understanding and applying quality assurance processes.
- Stay updated on industry best practices, emerging trends, and regulatory requirements related to quality management, and incorporate relevant information into training materials and programs.
- Assist in the development and implementation of quality metrics and performance indicators to monitor and track quality improvement initiatives.
- Maintain accurate records of training activities, including attendance, participant feedback, and training outcomes, and prepare reports for management as needed.
Qualifications:
- Bachelor's degree in Quality Management, Business Administration, or related Field.
- Proven experience working in quality assurance or quality control roles, with a strong understanding of quality management systems and methodologies.
- Previous experience in a training or teaching role, with demonstrated ability to design and deliver effective training programs.
- Excellent communication and interpersonal skills, with the ability to convey complex concepts in a clear and engaging manner.
- Strong analytical and problem-solving skills, with the ability to identify root causes of quality issues and recommend corrective actions.
- Familiarity with quality management tools and techniques, such as Six Sigma, Lean Manufacturing, Statistical Process Control (SPC), and Total Quality Management (TQM).
- Proficiency in using training development tools and technologies, such as learning management systems (LMS), multimedia authoring tools, and virtual classroom platforms.
- Ability to work independently and collaboratively in a fast-paced environment, with a strong commitment to continuous learning and professional development.
Job tags
Salary
Rs 3 - 5 lakhs p.a.
