Branch Operations Manager
Location
Jammu | India
Job description
Job Purpose- To head branch operations ensuring top of the line customer service and customer engagements-
Functional Responsibilities-- To ensure customer service standards are met and minimize customer complaints and escalations
- Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
- Ensure smooth operations of the branch at all times
- Ensure branch adheres to the highest standards of compliance
- Ensure branch upkeep in terms of physical and IT infrastructure
Job tags
Salary
