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Location

Shillong | India

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Job description

As the Manager, Policy and Partnerships, you will support the Director in overseeing an entire program s large-scale, government-led, system-wide education transformation within all-new locations. You are responsible for building and managing diverse stakeholder relationships and focus on account management and sustaining our work and operations in the territory. You own the government engagement with the diverse stakeholders and the many moving parts involved in our work in the territory. You are the first point of call for any communication between the program, the Government and other key stakeholders in the territory.

You ll be taking over existing relationships from the Policy and Partnerships Programme Development team and other Executives, and make these your own to ensure close collaboration and on-time execution of the program. This entails significant relationship management, as well as project management in ensuring data and approvals needed to pass between the government and program do so in a timely way for program deadlines. You will ensure that the government partners understand the program, and support its implementation. This will require the coordination of stakeholder sessions, government workshops, and government public events and celebrations. During government workshops, there will be a need for careful engagement and collaboration on program details -- to be successful in this role, you must learn about all aspects of our programming, and what can be negotiated and what cannot to ensure we deliver on what the government requires of us -- improved learning outcomes. You will need to be diplomatic and have discretion; know when to speak and when to listen.

What You Will Do

• Report to the Director, to help build partnerships, and relationships and execute strategies to sustain our goals across the specific program.

• Work closely with the Programme Development counterparts and regional leadership, and be responsible for overseeing key government relationships and programming. To do this, you ll lead government engagement, training and stakeholder meetings.

• Establish governance committees by core programming guidelines. Maintain a consistent meeting schedule with full government participation and meticulously document all meetings.

• Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent program leadership.

• Manage and oversee all Policy and Partnerships program staff (focussed on Programme Management).

• Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and important influencers to ensure the successful and popular launch of the government s new programme.

• Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluate program effectiveness; effects changes required for improvement;

• Map all key government officials, and create a plan for the management of each;

• Work with key stakeholders on consultative efforts to drive reforms in the delivery of education to underserved communities;

• Work closely with the Director to ensure orders and directives are issued as and when required for effective implementation

• Collaborate closely with the Communications team to create and enhance a favorable public image of the program and with important stakeholders.

• Work closely with the Department to address feedback and communication from and to schools in the program

• Ensure key data on the program is relayed regularly to stakeholders in the government and the non-government sphere.

• Utilize lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking the progress of program launch;

What You Should Have

• Bachelors degree with superior academic performance;

• Eight years of experience, with at least over 4 years experience in government program delivery or working in account management or as an engagement manager;

• In-depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project;

• Previous experience working with a Ministry of Education on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT;

• Confidence, authority, and level-headed decision-making making needed as the leadership voice for the program;

• Knowledge of local, state, and federal government issues related to the provision of primary education in the country would be preferred;

• Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;

• Experience acting as an on-the-record spokesperson;

• Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions-driven lead, to ensure effective collaboration and communication between the Government client and our organization;

• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage;

You re also

• A detailed doer You have a track record of getting things done. You re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.

• A networking mastermind You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sector

• A creative problem-solver Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.

• A relentless advocate The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience,and value.

• A malleable learner You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you ve missed things or failed today.

• A data-driven decision-maker When making decisions, you don t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.

• A curious investigator You ask why a lot. You don t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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