MANAGER, INFORMATION TECHNOLOGY, SR.

Location

Work from home | India

Job description

• Senior Manager (Information Systems) is responsible for managing and supporting ERP Technologies such as SAP SuccessFactors, Workforce, Oracle and other tools

• Develops, implements and modifies software requirements based on changing business requirements
• Reporting to the Director (Information Systems), this role serves as the global liaison and point of contact for HCM / ERP, along with any other modules launched under the global or HR, Payroll or Finance footprint, and would serve as key leader in future implementations
• Further, assists subject matter experts ensuring data integrity, testing of system changes, vendor integrations and report writing
• This role is responsible for managing the complete life cycle of future implementations and/or upgrades, as needed, as well as managing the Global HRIS team or Finance ERP Team

Area of expertise (Skills)

Responsibilities

• Responsible, in support and liaise with global HRIS team, for Organization Management master data / Foundation Objects.
  
• Ensures the maintenance of internal database files and tables and oversees development of integrations its impacts to meet the requirements of company management.
  
• Facilitates necessary training to meet Support Team needs on the platform.
  
• Assists in the review, testing and implementation of any upgrades, patches, and interface files. Collaborates with functional and technical staff to coordinate application of upgrade or fix.
  
• Researches and resolves Software (HCM / ERP) problems, unexpected results, or process flaws; performs scheduled activities; recommends solutions or alternate methods to meet requirements.
  
• Recommends process/customer service improvements, innovative solutions to improve efficiency and effectiveness.
  
• Performs audits to ensure data security and system integrity. Helps maintain data integrity in systems by analyzing data.
  
• Serves as Go-to person of user experience for the applications supported; and basis user feedback, ensures the development of processes and tools to leverage for all technologies.

Other Skills and Experiences (Min)

Qualifications:

• 8 or more years of HCM / ERP technology and manager experience

• SuccessFactors for HCM or SAP Business One for Finance ERP for experience highly preferred
• Knowledge of various systems or platforms for HCM required, with emphasis on the following modules: Recruiting, Onboarding, Employee Central, Performance and Goals, Succession CDP, Learning, Time Keeping, Payroll
• Experience defining requirements for data integration between HCM and third-party software.
• Interest and passion for career development in this field is critical.
• Solid understanding of HR (for HCM) Finance (for ERP) processes and how to leverage technology to drive efficiencies.
• Experience with large-scale systems HCM implementations (i.e. Workday HCM, SuccessFactors, SAP, UKG Workforce Dimensions).
• High energy and resourceful individual with the ability to quickly take control of responsibilities and establish himself/herself as a credible professional member of the team.
• Comfort and proven track record of success in multitasking and managing fluctuating priorities.
• Strong results orientation with proven success, to established deliverables.
• Outstanding communication skills both written and verbal.
• Drive for results with strong process orientation.
• Exceptional customer focus.
• A strong desire to make a difference and be a catalyst for change.
• Collaborative working style.
• Able to work across all levels of the organization.
• Adaptable work style, with openness to new approaches and feedback.
• Team player; able to work well both virtually as well as to successfully manage a virtual team.
• Ability to handle confidential and sensitive information with discretion.

Job tags

Salary