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Customer Technical Support


Straive


Location

Chennai | India


Job description

Job role: Customer Success Client Support Location: Chennai Experience: 2 to 5 Years Shift: US Shift ( Night Shift)

Job Summary :Our intent with this role is to heighten the focus on current user management activities, whil eincreasing the efficiency in resolving customer requests through direct communication with ou rexternal customers.

Roles and Responsibilities

:  Excellent verbal and written English communication and comprehension skills (Will fie ldqueries via phone and emai

l)  Ability to develop deep skill set in a single area through job-related training and/or 1-2years of work experience in a customer support ro

le.  Enjoys working within defined set of processes and procedures, generally task-b asedworkf

low.  Consistently delivers and demonstrates accountability and reliability for me etingdeadlines and/or service level agreem

ents.  Works with a limited degree of supervision, understands escalations interna lly asn

eeded.  Interested in learning about Commercial Real

Estate.  Willing to work to in U

S Shifts


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