Client Account Manager

Location

Pune | India

Job description

Job Description – Client Account Manager

Location - Pune

POSITION DESCRIPTION:

The position will be under the Bureau Operations vertical. The position allows a great opportunity for anyone looking for good visibility of leadership and decision making. With the responsibility for ensuring client satisfaction comes the power to implement initiatives with a very wide impact in the financial services industry.

KEY RESPONSIBILITIES:

· Network with key customers to identify and address specific needs

· Develop and maintain relationships with customers to ensure long-term success

· Act as the liaison between customers and internal teams ensuring clients' requirements are met

· Identify and attract prospective strategic customers

· Collect and analyse sales data and trends

· Maintain high customer satisfaction ratings, according to company standards

· Liaise with Sales and Marketing departments to set and implement strategies for new products

· Stay up-to-date with internal and external developments and suggest new ways to increase sales

DESIRED SKILLS AND EXPERIENCE:

· Proven and relevant work experience of atleast 6 years as an account manager

· Solid experience in sales and customer service

· Demonstrable experience in meeting clients requirements

· Excellent analytical and organizational skills

· Strong communication skills

· Ability to lead and motivate team members

· Availability to travel as needed

· Good storytelling and presentation skills

Job tags

Salary