logo

JobNob

Your Career. Our Passion.

Customer Service Representative


Alp Consulting Ltd.


Location

Pune | India


Job description

Detailed activities:

Skills required:

  • Good listening and comprehension skills in English
  • Clear written and verbal communication in English with usage of proper grammar and an accent understandable by the customers.
  • High level of patience and customer centricity in resolving customer service requests.
  • Proficiency in using Microsoft Office applications plus, intranet and internet.
  • Able to multi-task and work well in a fast-paced work environment.
  • Experience independently gathering appropriate information and diagnosing the cause of a problem before taking action with the ability to make independent decisions
  • Experience with negotiation and conflict resolution, along with strong attention to detail and basic math skills
  • Knowledge of installment, revolving and leasing finance products is preferred.

Education:

  • Graduate or postgraduate in any discipline

Shift time- US hours (6.30 PM to 4.00 AM 8 months and 7.30 PM to 5.00 AM -4 months)


Job tags



Salary

All rights reserved