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Location

Indore | India

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Job description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: FIS Global

Job Description

• Inbound & Outbound Voice Process, Non-Technical, Pure Customer Service.
• No Sale, No Upselling, No targets
• Have to solve customer queries on our products and services
• Provide customer satisfaction over customer queries
• Maintain Customer's Data and re-followup if required
• Update the team leader with proper reports
• Part Time / Full Time
• Work From Home / Work From Office

  · Resolve issues using troubleshooting techniques and providing clear information.

  · Review user account information and provide clear responses to clarifications about account details.

  · In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)

  · Experience resolving customer issues, billing, and/or handling product Q&A.

  · Experience promoting and/or selling products and services.

  · Demonstrated communication skills.

  - Ability to handle tough situations with customers.

  · Ensure Timely & Professional Responses to all Queries.

Contact HR Manager WhatsApp9079400365

Qualifications

Any Diploma

Additional Information

Contact HR Manager WhatsApp9079400365

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Job tags

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Salary