Assistant Patient Care Service
Location
Delhi | India
Job description
Fortis Healthcare Ltd is looking for Assistant Patient Care Service to join our dynamic team and embark on a rewarding career journey
- As an Assistant in Patient Care Services, you will play a key role in supporting the delivery of high-quality patient care
- This position involves a combination of administrative tasks, patient interaction, and coordination with healthcare professionals to ensure a smooth and efficient patient care experience
Key Responsibilities:
- Patient Interaction:Greet and assist patients in a friendly and compassionate manner
- Address patient inquiries, provide information, and offer support as needed
- Ensure a positive and welcoming atmosphere for patients
- Appointment Scheduling:Assist in scheduling patient appointments and managing appointment calendars
- Coordinate with healthcare providers to optimize appointment availability
- Documentation:Maintain accurate and up-to-date patient records
- Ensure confidentiality and compliance with privacy regulations in handling patient information
- Insurance Verification:Verify patient insurance information and communicate relevant details to the billing department
- Assist patients with insurance-related inquiries
- Patient Education:Provide basic information to patients about medical procedures, tests, and other relevant healthcare services
- Distribute educational materials as needed
- Support to Healthcare Professionals:Assist nurses and other healthcare professionals in non-clinical tasks
- Coordinate with different departments to facilitate smooth patient care services
- Facility Maintenance:Ensure cleanliness and orderliness of patient care areas
- Assist in maintaining a comfortable and safe environment for patients
- Collaboration:Collaborate with other departments, such as billing and front office, to streamline patient care processes
- Communicate effectively with the healthcare team to address patient needs
- Quality Improvement:Participate in quality improvement initiatives to enhance patient care services
- Provide feedback on areas for improvement in patient care processes
Job tags
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