Location
Manesar | India
Job description
24*7 support for IP/MPLS fault Management within strict SLA.
- Coordination with Mobility circle & ER// NOC for outage restoration.
- Action implementation for network improvement.
- Resolution of Internet / URL related issues
- Documentations of SOP / Knowledge base and learnings.
- Daily / Monthly MIS reporting and analysis.
- Vendor management and RCA analysis provided by vendor.
- Skill set monitoring of team members and training arrangement
- Team performance analysis and improvement action
Job tags
Salary
