MyOperator.co
Location
Delhi | India
Job description
Company Description
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with: - Cloud Call Center/ Contact Center Software - WhatsApp API - IVR and Toll-free Number - Multi-store telephony - Enterprise Mobility - MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more. - In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)- Come and join our remote first team as we remimagine the future of communication. Job Description Product Knowledge Training: - Ensure that the sales team has a comprehensive understanding of the cloud telephony products and services offered by the company. - Provide detailed training on features, benefits, and unique selling points of the cloud telephony solutions. Sales Techniques and Strategies: - Develop and deliver training programs on effective sales techniques and strategies specific to cloud telephony. - Train the sales team on objection handling, negotiation skills, and closing techniques relevant to the industry. Market and Industry Knowledge: - Keep the sales team updated on market trends, industry regulations, and competitive landscape in the cloud telephony sector. - Provide insights into customer needs and preferences within the industry. Sales Process Training: - Train the sales team on the company's sales process, including lead generation, qualification, and pipeline management. - Emphasize the importance of accurate documentation and reporting in the sales process. Technology Training: - Familiarize the sales team with the technical aspects of the cloud telephony platform. - Provide training on how to demonstrate the product to potential clients and address technical questions. Onboarding and Orientation: - Conduct onboarding sessions for new sales hires, ensuring they quickly become familiar with the company culture, policies, and sales methodologies. - Provide ongoing orientation for existing team members on new products or updates. Sales Tools and Resources: - Train the sales team on the effective use of sales tools, CRM systems, and other resources that support the sales process. - Ensure the team is proficient in using technology for presentations and demonstrations. Performance Monitoring and Feedback: - Implement mechanisms to monitor and evaluate the performance of the sales team. - Provide constructive feedback to individuals and the team, helping them improve their sales skills. Collaboration with Other Departments: - Work closely with product development, marketing, and customer support teams to stay informed about product updates, marketing initiatives, and customer feedback. Continuous Learning and Development: - Facilitate ongoing training sessions to keep the sales team updated on new industry trends, product features, and sales techniques. Qualifications Requirements Good communication skills Minimum experience of 1-2 years.Job tags
Salary