Samyojak Consultancy Services
Location
Goa | India
Job description
Job Overview
Internet service provider in North Goa requires IT Technician with experience in Fiber Optic Network management & FTTH configuring & troubleshooting basic networking hardware & equipment.
Job Responsibilities
- Experience in Fiber Optic Network management & FTTH.
- Configuring & troubleshooting basic networking hardware & equipment.
- Working with senior team to develop maintain & upgrade the network including optimising redundancies.
- Operational excellence responsible for ensuring maximum uptime.
- Optimising 10 G Network Mapping managing & maintaining.
- Managing an inventory of all networking hardware including switches OLTs MikroTik devices SFPs etc.
- Responsible for joint management of the technical & operations teams working closely with the Head of the company bringing ideas making business development recommendations & turning concepts into progressive technical strategies.
- Refining the business from an operational point of view.
- Providing input on how to build on an already successful product portfolio.
- Responding to customer callouts Troubleshooting & fixing technical issues Ranging from Internet related issues to general IT issues.
- Knowledge in configuring & troubleshooting computers computer hardware & LAN networking hardware including routers access points & switches.
- Contributing to the technical set up & delivery of new bandwidth & supporting IT infrastructure.
- Technical development of the businesses to streamline processes including but not limited to: CRM platforms Internet Service Management platforms & security.
- KPIs reporting adhering to SLAs.
- Developmental project delivery as per requirements of the business.
Job Requirements
- A high school degree and an associate or bachelors degree in computer science engineering or related field.
- Previous experience of 23 years.
- Knowledge in configuring & troubleshooting computers computer hardware & LAN networking hardware including routers access points & switches.
- Good knowledge of internet security and data privacy principles.
- Excellent communication organizational and timemanagement skills
Working Hours : 8.45 am closing (or equivalent based on achieving objectives) Monday Saturday. Rotational Sunday shift with an alternative paid day off.
Other benefits : PF & ESIC benefits.
Location: North Goa
Job tags
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