GEP Worldwide
Location
Mumbai | India
Job description
Key Responsibilities:
• Customer & Project Management: Manage a mid sized portfolio of multiple clients. • Team Management: Coach and manage 10 team members. • Get high customer satisfaction on all projects (min 8 on a scale of 10). • Ensure Quality Targets are met. • Drive Tool KPI Targets – Usage, Accuracy, etc. • Identify scope creeps and change requests. • Get sign-off on all deliverables to customers. • Requirements gathering and solutioning best-in-class Spend Analysis Program and Reporting. • Project Management: Planning, Tracking/ Monitoring, Driving Targets, Status updates, Meeting Moderation, Minutes/ Action Item trackers. • Periodic Risk Analysis & Mitigation, Escalation Management, Root cause analysis, corrective and preventive action plans. • Consultation to customer to enable best-in-class Spend Program. • Manage internal programs: Define and improve processes for delivering spend analysis solution effectively and efficiently Requirement: • Strong Analytics Experience • Category Know ledge to support Quality delivery • Expertise managing Spend tool for large clients • Passion and Innovation to solve customer problems, and invent newer insights and value in Procurement Analytics • Excellent People Management SkillsJob tags
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