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Service Delivery Consultant


Societe Generale Global Solution Centre


Location

Bangalore | India


Job description

Responsibilities • The Service Lead Analyst manages the developments (resources and backlog), defines the non-functional requirements, the architectures of the underlying infrastructures, the SLAs, and takes into account the security constraints at the earliest. • The Service Lead Analyst is supporting the Product Owner. • High degree of autonomy: organizes planning of its own work, prioritizes, sets deadlines in collaboration with the members of the Feature Team, the Product Owner and the Scrum Master. • The responsibility for optimizing the costs of the service/product delivered, and its continuous improvement • The assurance that the team is of suitable size, with the appropriate skills and realizes technological watch

Profile Required • The responsibility for design, development and run of the service/product • Anticipating client needs by taking into account market directions and innovations on the perimeter • Definition, sharing, evolution of the long-term service/product • Arbitration and prioritization of technical changes in the service/product • The definition of the service/product roadmap in accordance with the Product Owner • Managing the backlog with the Product Owner • Monitoring of service/product activities • The development of services based on open-source stacks (e.g. JIRA, Github, Jenkins, Sonar, XLDeploy, …) • The implementation of TDD (Test Driven Development) and Pair Programming on certain tasks • Application of the CI/CD development standards (Continuous Improvement / Continuous Delivery) • The use of Agile practices such as Scrum or Kanban

Education - Bachelor's degree in Engineering / MCA Work Experience - 10+ years of industry experience 4 years of experience in Service management

Specific Context In the context of interventions in production specific work possible during night and weekends Environment Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status


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