Network Operations Manager ( Routers, Switches, Wireless LAN Controller from Cisco, Load Balancer and all Network components )
Ensure continuous operation and upkeep of the LAN Infrastructure at all Sites, including all active and passive components so that the network is available 24 x7 as per the prescribed SLA
Create / Modify VLAN, assignment of ports to appropriate applications and segmentation of traffic
Monitor / DNS, SMTP, POP3, FTP, TCP ports, etc. to ensure network and applications are up and running
Troubleshoot issues in the network infrastructure of the company to determine the areas where fixes are required and ensure resolution of the same
Monitor and maintain a log of the performance monitoring of the network
Broad outline of the Role
Configure backup of the networking devices monthly
Add new servers / Ports in the Load Balancer
Maintain a list of port availability of all the networking devices
Periodic analysis of events and logs generated in all the sub systems and undertake actions in accordance with the results of the log analysis
Manage the usernames, roles and passwords of all the relevant subsystems
Receive functional and technical knowledge transfer from the existing Bidder during transition phase on the current network infrastructure including requirements and support methods
Create and maintain Standard Operating Procedures (SOPs) for maintenance of the infrastructure based on the policies provided by the Company and based on the industry best practices