Consultant, SAP Procurement and Inventory
Location
Jaipur | India
Job description
The role is responsible for the functional support of S/4Hana business application together to deliver functional solutions in projects. The major purpose of the role is to serve locations running S/4 as their ERP platform.
Responsibilities :
- Issue resolution on incidents and problems for the live units in S/4Hana in scope for SAP Services
- Service and change requests management
- Ensure stable business process continuation and improvements
- Works on larger, moderately complex projects/ assignments
- Participates in code reviews and works with developers, consultants and architects to ensure requirements are met.
- Functional solution delivery in SAP projects
- Ensure that tickets assigned to her/him are followed up, tracked and delivered according to the SLA
- End to end accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
- Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
- Provides appropriate solutions upon Business Area requirements
- Design, configure, test and train business solutions in collaboration with solution/architect team
- Participate in hyper care and take over location support from project team
- Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLA s agreed
- Proactive system improvement proposals and initiatives
- Preventive business process support
- Works closely with business support departments to translate business requirements into feasible solutions
- Close working relationship with technical, solution delivery, architect, analytics, basis and authorization teams all involved in the different business support processes
- Understand and work according to the transport and release management process
- Come up continuously with business and process related improvement ideas
- Provide and maintain process documentations like problem, incident and change management
- Work according to the best practises for support
- Perform daily tasks in the global ticketing system
- International travel required occasionally based on need
Requirements:
- Minimum 4 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana) with hands-on application management or project organization.
- Experience in a manufacturing environment is preferred
- IT /Business Degree or Equivalent
- SAP certification is preferred
- In depth understanding of the business processes related to the SAP applications.
- Expert SAP knowledge with configuration and trouble shooting skills
- Fluency in English (verbal and written)
- SAP implementation and post live support experience in multinational environment
Job tags
Salary
