Associate/Sr.Associate | Onboarding and Cataloguing
Fynd (Shopsense Retail Technologies Ltd.)
Location
Mumbai | India
Job description
Company Overview
Fynd is India's largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k+ pin codes.
We work with one of the largest retail companies in India - Reliance. We work on projects of Jio, Reliance Retail and Reliance Digital etc.
We are looking for someone who will be leading an program team supporting multiple brand partners to onboard brands, populate content and upload catalogs across all leading marketplaces in India.
What will you do at Fynd Responsibilities - On-boarding brands on different marketplaces (Amazon, Myntra, Flipkart, Ajio, Nykaa, Tatacliq, Shopify, Magento etc).
- Co-ordinating with different marketplaces and Sellers simultaneously.
- Design a Project plan for each and every stakeholder
- Streamlining the process and make SOPs on regular intervals.
- Communicate clearly the progress of weekly, monthly amp; quarterly sales to internal and external (brand) stakeholders.
- On-boarding and account management of all the leads coming from partners (post go live)
- Being a part of Program team, you will be responsible for leading an operations team supporting multiple brand partners to Onboard, populate content and upload catalogs across all leading marketplaces in India.
- Work directly with vendors to ensure a reliable and operationally effective flow of information, and interact directly with Fynd internal customers (growth team and onboarding team) to deliver to their requirements.
- Ensuring trackers are in place for recording performance for all individuals and data is maintained accurately, ensuring team utilisation is high.
- Drive appropriate data-oriented analysis, adoption of technology solutions, and process improvement projects to achieve operational and business goals.
- Check the accuracy and quality of content created by your team members or an outsourced agency.
Skills Required - At-least 3 years of experience in e-commerce/retail business processes, previous experience in onboarding and cataloging is mandatory (marketplace or brand side)
- Demonstrated experience in managing onboarding programs at scale.
- Process-driven with excellent communication, interpersonal, and relationship-building skills.
- A customer-centric, creative and analytical problem-solving mindset.
- Experience in onboarding for Shopify, Magento will be preferred.
- Experience in program/project management will be preferred previous stakeholder management experience will be preferred
- Should be expert in Excel, Google sheet, MS Office etc for daily operations.
- Experience with marketplaces or brands will be the preferred Bachelor's degree in any related field (Fashion or Business preferred).
- Excellent time and task management skills, Project management, Google sheets or MS excel experience is a must.
- Dash boarding experience on google data studio / similar platform is a must.
What do we offer
Growth - Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
- Flex University: We help you upskill by organising in-house courses on important subjects
- Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture - Community and Team building activities
- Host weekly, quarterly and annual events/parties.
Wellness - Mediclaim policy for you + parents + spouse + kids
- Experienced therapist for better mental health, improve productivity amp; work-life balance
We work 5 days from the office and we make sure people have everything they need:-- Free meals
- Snacks, goodies amp; a lot of fun culture
Job tags
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