Secretary IV - Civil Rights Compliance Branch
Hawaii State Department of Education
Location
Delhi | India
Job description
Description
Salary Range: Secretary IV, SR-18: $4,364.00 per month
Examples of Duties - R eceives telephone and personal callers, screens those which can be handled by other subordinates of the supervisor or other offices, and tactfully makes referrals as appropriate.
- P ersonally takes care of many matters and questions from callers including answering substantive questions not requiring professional research or detailed technical knowledge.
- K eeps the supervisor's calendar and schedules appointments and conferences without prior clearance, seeing that the supervisor is fully briefed on the matters to be considered before scheduled meetings.
- R eceives requests for statistical or informative material concerning the programs which can be assembled from the files and records, advises when the material can be furnished, and prepares it personally or follows up to see that it is prepared within the specified time by the supervisor's staff.
- M akes necessary arrangements for conferences including space, time, people, etc., assembles background for the supervisor, attends meetings and prepares reports of the proceedings.
- R eceives and reads incoming correspondence, reports, instructions, etc., and screens out those that can be personally handled by drafting replies to general inquiries not requiring a detailed technical knowledge of the programs, relaying instructions to subordinate office, collecting data, preparing reports for higher echelons or otherwise acting on requests concerning procedural or administrative requirements.
- M aintains control records on incoming correspondence and action documents and follows up on work in process to insure timely reply or action.
- R eads outgoing correspondence for procedural and grammatical accuracy, conformance with general policy, factual correctness and adequacy of treatment, and calls any deviations or inadequacies to the attention of the writer or more rarely to the supervisor.
- A ssists the supervisor's other subordinates in the procedural aspects of expediting the work of the office, including such matters as shifting clerical help in subordinate offices to take care of fluctuating workload, explaining and guiding implementation of the supervisor's instructions concerning procedures, explaining report requirements and arranging with professional and technical staff for the collection and submission of data for assembly into general reports of the total work of the office, etc.
- I nforms and instructs officials, technicians and lower-grade clerical personnel in the office concerning established procedures for the preparation and clearance of correspondence, action documents and the like.
- I nforms the supervisor on such matters as procedures in the clearance of memoranda, past practices with respect to various reports, the general nature and history of miscellaneous recurring items, and the sources from whom the supervisor can obtain a quick explanation of various matters.
- M ay operate a typewriter to type correspondence, reports or other materials.
- M ay take and transcribe dictation of correspondence, reports and other materials.
Minimum Qualifications Experience Requirements : Except for the substitutions provided for in this specification, applicants must have had work experience of the kind and quality described below and in the amounts shown in the following table:
Class Title Gen. Clerical Exp. (years) Spec. Clerical Exp. (years) Total Exp. (years)
Secretary IV 0.5 4.0 4.5
General Clerical Experience: Work experience which involved performance of tasks which demonstrated knowledge of English grammar, spelling and arithmetic; and the ability to read and understand oral and written instructions; and speak and write simply and directly.
Specialized Clerical Experience: Progressively responsible typing, stenographic and/or substantive clerical work which duties demonstrated possession of, in addition to the knowledge and abilities noted under General Clerical Experience, knowledge of common office appliances and equipment and the ability to carry out procedures in clerical work systems and to perform secretarial tasks including, but not limited to, several of the following: serving as telephone and walk-in receptionist; maintaining a system of files; making travel arrangements; composing correspondence; obtaining and presenting information from files; routing correspondence; reviewing outgoing correspondence for format, grammar, spelling and typography; maintaining a log of pending work; etc.
Two years of the Specialized Clerical Experience, requires progressively responsible typing, stenographic and/or substantive clerical work, which duties demonstrated possession of the ability to perform secretarial duties including, but not limited to, the following: 1) providing personal assistance to an administrator or executive by attending to the administrative details of an office; 2) having an overall awareness of the activities and administrative framework of a program/organization; and 3) ability to exercise sound judgment.
Substitutions Allowed : Any combination of work experience and/or education, although not cited elsewhere in this specification, which clearly demonstrates the applicant's possession of knowledge, skills and abilities comparable in quality and quantity to that described in this specification may be accepted as satisfying a portion or all of the minimum qualification requirements.
Substitution of Education for Experience : - Graduation from high school with courses in basic English and arithmetic may be substituted for the six months of General Clerical Experience.
- Successful completion of a substantially full-time equivalent clerical, stenographic or secretarial curriculum leading to a degree or diploma at an accredited community college, business or technical school which included courses in business English, arithmetic, office clerical procedures, and office machines will be deemed equivalent to one year of Specialized Clerical Experience.
- Partial completion of a substantially full-time equivalent clerical, stenographic or secretarial curriculum at an accredited community college, business or technical school which included courses in business English, arithmetic, office clerical procedures, and office machines will be substituted for the Specialized Clerical Experience on a month-for-month basis.
- Education in an accredited university in a baccalaureate program may be substituted for the Specialized Clerical Experience, on the basis of fifteen semester hours for six months of experience, up to a maximum of one year provided it included at least two or more courses such as: human relations in business, business correspondence or communications, principles of management, personnel management relations, office management, business administration, etc.
Quality of Experience : Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that applicant has the ability to perform the duties of the position for which applicant is being considered.
Supplemental Information Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable.
Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years.
Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below:
- A copy of the applicant's TA History Report or equivalent system-generated report;
- A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or,
- Copies of the applicant's signed SF-10 Forms.
Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education.
Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force.
Equal Opportunity The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
12-month civil service and SSP employees enjoy a range of competitive benefits: - Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
- Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year.
- Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits.
- Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.
- Group Life Insurance: The State provides a free life insurance policy for employees and retirees.
- Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
- Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
- Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.
- Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.
- Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.
- Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
- Social Security: As an employer, the State also contributes to an employee's social security account.
- Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.
- Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.
The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.
01
GENERAL CLERICAL EXPERIENCE: Of the options, choose the ONE option that best describes how you meet this requirement.
- I possess a High School Diploma.
- I possess a General Equivalency Diploma (GED).
- I do not possess a High School Diploma or GED, but I have at least 6 months of work experience involving tasks that show my knowledge of English grammar, spelling and arithmetic; my ability to read and understand oral and written instructions; and my ability to speak and write simply and directly. I will provide more details in the following question.
- None of the above.
02
GENERAL CLERICAL EXPERIENCE (cont.): If you chose the third option as a response to the previous question, use the space to provide responses to ALL of the following items for EACH work experience you held that fully meets this requirement (separate responses for each experience, please): (a) Official job title; (b) Employer's name and type of business; (c) Supervisor's official job title and general duties; (d) Complete dates of employment (from mm/yy to mm/yy); (e) Average hours you worked per week (Substitute, on-call, and temporary assignment (TA) employment claims require a list of dates and hours worked, endorsed and signed by your respective supervisor and/or personnel office. Copies of SF-10 forms are acceptable for TA hours.); (f) Description of your general clerical duties that clearly shows your knowledge of English grammar and spelling; (g) Description of your general clerical duties that clearly shows your knowledge of arithmetic; (h) Description of your general clerical duties that clearly shows your ability to read and understand oral and written instructions; and, (i) Description of your general clerical duties that clearly shows your ability to speak and write simply and directly.
Failure to provide all requested information may result in your application being deemed incomplete. Do not paste or make reference to your resume since doing so is not considered a response to this question.
Type 'N/A' in the space provided if you did not choose the third option as a response to the previous question. 03
SPECIALIZED CLERICAL EXPERIENCE: Of the options, choose the ONE option that best describes how you meet this requirement.
- I possess at least 2 years of Specialized Clerical Experience. I will provide more details in the following question.
- I completed a substantially full-time equivalent clerical, stenographic or secretarial curriculum leading to a degree or diploma at an accredited community college, business or technical school which included courses in business English, arithmetic, office clerical procedures, and office machines. I will submit my transcript to verify my claim.
- I possess a combination of Specialized Clerical Experience AND partial completion of a clerical, stenographic or secretarial curriculum at an accredited community college, business or technical school which included courses in business English, arithmetic, office clerical procedures, and office machines. I will provide more details in the following question and submit my transcript to verify my claim.
- None of the above.
04
SPECIALIZED CLERICAL EXPERIENCE (cont.): If you chose the first or third option as a response to the previous question, use the space to provide responses to ALL of the following items for EACH work experience you held that fully meets this requirement (separate responses for each experience, please): (a) Official job title; (b) Employer's name, type of business (e.g., public/private, manufacturer/retailer, etc.), size (based on number of employees per department/section), and services/products provided and to whom; (c) Supervisor's official job title, description of the program(s) and number of employees (including their job titles) under his/her scope of responsibility, and his/her general duties; (d) Complete dates of employment (from mm/yy to mm/yy); (e) Average hours you worked per week (Substitute, on-call, and temporary assignment (TA) employment claims require a list of dates and hours worked, endorsed and signed by your respective supervisor and/or personnel office. Copies of SF-10 forms are acceptable for TA hours.); (f) Description of the secretarial duties you performed and the level of your responsibility and authority; (g) Description of your experience answering phones, maintaining/accessing files, and making travel arrangements; (h) Description of your experience composing letters/memos/reports; reviewing documents for format, grammar, spelling and typography; and maintaining a log of pending work; and, (i) A list of all office equipment and software programs you have experience with and your level of familiarity with each (e.g., 0%=not familiar at all; 100%=highly skilled).
Type 'N/A' in the space provided if you did not choose the first or third options as a response to the previous question. 05
ADMINISTRATIVE CLERICAL EXPERIENCE: In addition to the two (2) years of Specialized Clerical Experience, I possess progressively responsible typing, stenographic and/or substantive clerical work, which duties demonstrated possession of the ability to perform secretarial duties including, but not limited to, the following: 1) providing personal assistance to an administrator or executive by attending to the administrative details of an office; 2) having an overall awareness of the activities and administrative framework of a program/organization; and 3) ability to exercise sound judgment.
Of the options, choose the ONE option that best describes how you meet this requirement.
- In addition to the two (2) years of Specialized Clerical Experience, I possess at least one (1) year of Administrative Clerical Experience.
- In addition to the two (2) years of Specialized Clerical Experience, I possess at least two (2) years of Administrative Clerical Experience.
- None of the above.
06
ADMINISTRATIVE CLERICAL EXPERIENCE (Cont.): If you chose the first or second option in the previous question, use the space provided to respond to ALL of the following items for EACH work experience you held that fully meets this requirement (separate responses for each experience, please):
(A) Official job title;
(B) Employer's name, type of business (e.g., public/private, manufacturer/retailer, etc.), size (based on number of employees), and services/products provided;
(C) Supervisor's official job title, description of the program(s) and number of employees (including their job titles) under his/her scope of responsibility, and his/her general duties;
(D) Average hours you worked per week (Substitute, on-call, and temporary assignment (TA) employment claims require a list of dates and hours worked, endorsed and signed by your respective supervisor and/or personnel office. Copies of SF-10 forms are acceptable for TA hours.);
(E) Description of the secretarial duties you performed and the level of your responsibility and authority;
(F) Description of the duties you performed that clearly shows your ability to provide personal assistance to an administrator or executive by attending to the administrative details of an office;
(G) Description of the duties you performed that clearly shows your ability to have an overall awareness of the activities and administrative framework of a program/organization; and,
(H) Description of the duties you performed that clearly shows your ability to exercise sound judgment; and, Type 'N/A' in the space provided if you did not choose the first or second option as a response to the previous question.
07
TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS: Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application. If these documents are NOT received by the deadline, your application may be rejected.
- I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days.
- I understand, but I will not submit the required information. I understand that my application may be rejected.
- I have previously submitted my verifying documents for another recruitment.
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