interface.ai
Location
Delhi | India
Job description
Get To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1800% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team
LinkedIn - Job Role: Architecting, Designing, and implementing key areas of interface.ai’s conversational AI platform and playing a significant role in evolving it. working with a team of driven and passionate engineers working on cutting-edge technology, who take pride in solving complex problems. Engaging in cross-functional team discussions on Product, design, QA, deployment, and maintenance, in a fast-moving collaborative setup. Driving accountability for test-driven development and delivery of high-quality features Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the platform/team. Requirements Are extremely self-motivated Are Passionate about the possibilities at the intersection of AI + Banking Have worked in a product development startup Have a proactive outlook for ways to make the solution better Have 5+ years of experience in delivering scalable complex technical products Have Good knowledge of distributed technologies, low latency, and highly scalable systems. Have Expertise in JavaScript and Node.js Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL) Have Expertise with unit testing & Test Driven Development (TDD) Have Hands-on experience in Mocha or other Javascript testing frameworks Have hands-on experience in developing applications using microservices, container technologies, and container management systems such as Kubernetes Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events) Have hands-on experience in the Implementation of security and data protection Are eager to learn new technologies Are passionate about helping teams grow by inspiring and mentoring engineers Benefits Remote First Policy Comprehensive Insurance Policy A chance to have a big impact early in your careerJob tags
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