Program Manager - Warehouse
Location
Mumbai | India
Job description
Job Description:
- Responsible for end-to-end program management of setting up warehouse facilities for different categories
- Responsible for Manpower Planning, Vehicle planning, Cost Planning, and performance Analytics for the warehouse operations
- Responsible for market visits, facility scouting, negotiations, Asset Procurement & and completion of facility onboarding within defined timelines
- Define processes of Inventory management, Inbound, Dispatch, Quality Checks & other warehousing activities
- Define metrics to monitor operations' performance & recommend initiatives to enhance customer experience.
- Build visibility of the operations' performance & work with cross-functional stakeholders as well as external parties to achieve the defined targets
- Track the completion of projects & publish periodic updates with the leadership team
- Ideate & execute projects directed at reducing business costs & maximizing operational efficiency
- Build the warehouse org comprising of on-roll & off-role employees & ensure hiring, process training, MIS reporting, etc.
KRAs:
- Timely onboarding of planned warehouses in different markets as per the defined TAT
- Build processes to ensure 95% OT and 100% IF for the planned orders
- Build capability to enable quick commerce services for priority orders
- Monitor the design P&L & arrest the warehouse cost within the planned budget
- On-time completion of asset building, org hiring, vendor onboarding, etc.
- Zero expiry and zero unreported damaged stocks within the warehouse
- 100% complaint resolution within 24 hours of contact generation
Requirements:
- Preferred Industry: Cement / TMT
- Education- PGDM / Post-graduate (preferably with SCM Specialization)
- Must be experienced in Warehouse Operations, Supply Chain Planning, Program Management & Process Excellence
- SAP Knowledge, MS Office, and Advanced Excel knowledge are mandatory
- Strong Communication and Analytical Skills
The company is a world-renowned $13 billion conglomerate with presence across various sectors: Steel, Energy, Minerals, Port & Infrastructure, Cement, Ventures & Paints across India, the US, South America & Africa.
Leveraging their extensive distribution network & supply chain mgmt. exp, they bring to India their B2B Ecommerce Platform.
This is a growth oriented tech company that is building the most preferred one stop, omni-channel & integrated tech-led offering for MSMEs, Individual Home Builders (IHBs) & turn-key construction contractors.
Key Clients :
MSMEs: Manufacturing business that require steel for industrial use.
Independent Home Builders (IHB's): Those who build residential properties on their own land (may not be an enterprise).
Independent Customers: Builders, who develop properties for personal end use.
Influencers: This group consists of masons, contractors, architects, fabricators, interior designers etc.
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