Associate - C&RM INDUS Audit
Location
Bangalore | India
Job description
Role Description
The Capacity and Resource Management (C&RM) Team Analyst/ Associate will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, analyzing forecasting and utilization trends, as well as other data management responsibilities. The Analyst will report directly to the INDUS Capacity Lead and meet regularly with the INDUS Capacity Lead to set expectations, prioritize tasks, review data and address outstanding issues. He/she must build strong relationships with the U.S.-based SRM team, U.S. based Client-facing staff, and all leadership by providing excellent customer service, producing accurate data entry and reporting, and properly managing issues upward.
Attention to detail is critical in this role.
Skills - Accurately process all forecast updates within 24 to 48 hours of receipt; to include individual resource updates, engagement updates, and/or ad hoc requests.
- Highlight conflicts and identify resources with full or partial availability.
- Attend team calls (where possible) to gain an understanding of key staffing issues.
- Connect with U.S. based C&RM team and/or U.S. based Client-facing staff on an ad hoc basis to understand challenges faced and to update staffing requests accordingly.
- Responsible for data management of assigned population(s) to ensure resumes and skills profiles are current, forecasting is timely and accurate.
- Reports to be prepared on a regular basis using Excel and other reporting tools.
- Highlighting conflicts and identifying resources with full or partial availability as per the business needs.
Other Details - Strong attention to detail-Critical
- Excellent organizational skills, deadline-oriented and flexibility to meet the changing needs of the role
- Strong computer skills including proficiency in Microsoft Excel
- Aptitude to learn and leverage new technology
- Ability to contribute in a fast-paced environment consistently and positively
- Team oriented work ethic with a focus on customer service
- Proven ability to maintain confidentiality while balancing business needs
- Bachelor's degree in Business, Management, Finance and/or related field
- Master's in Business, Management, Finance, HR
- Big 4 experience a plus
Job tags
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