Engagement Manager/ Delivery Manager
Location
Delhi | India
Job description
Job Title : Engagement Manager/ Delivery Manager
Location : Delhi
Experience : 12 -16 Years
Skills : Portal development (Drupal), WSO2 integration, basic knowledge of cloud hosting and information security along with data technologies understanding (eg. SQL server).
'Job Description :
. Seeks opportunities to Customer products and services to existing accounts
. Nurtures working relationships with clients throughout the project cycle
. Tracks client's processes and provides prompt assistance when needed
. Designs and executes solutions tailored to client needs
. Leads and handles complex accounts
. Ensures compliance with company policies and follows ethical standards
. Manages client expectations and ensures delivery of client requests
. Minimum of 12+ years experience in customer service, project management, and consulting
. Excellent interpersonal skills (written and verbal)
. Detail and goal-oriented
. Proven critical thinking and problem solving skills
. Project management certification desired (e.g. CSM, APM)'
Job tags
Salary