Virtual Market Segment Manager - Supervising Associate
Location
Kochi | India
Job description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Discipline : Account Management CoE
Role Type: GDS Market Segment Manager
Role Rank: Supervising Associate
The opportunity
The GDS Market Segment Manager will be primarily responsible for strategic and tactical deployment support for go-to-market initiatives within a market segment (Industry sector or geography) as well as maintaining operational excellence and efficiencies.
Your key responsibilities
- Understand and interpret Market Segment or service line reporting and analysis leveraging firm tools. Review and distribute timely financial performance and pipeline analysis information, including communication of key trends, opportunities and action plans specific to the target audience
- First point of contact for data-specific queries relating to revenue, pipeline, sales, margin, NBD
- Manage the Market Segment pipeline and drive discipline across the segment by working with account teams and Service Lines
- Assist leadership in the planning process for the market segment and refresh the Market Segment plan annually
- Support team in market analysis and account segmentation/ prioritization for the market segment and collaborate with Knowledge where necessary
- Team with Business Development functional specialists, Brand, Marketing & Communications, and other resources, as needed to support market segment, service line, and account team needs.
- Leverage the global EY network to connect our clients to the right insights and thought leadership.
- Responsible for follow-up on account actions by tracking progress against deadlines and driving activities
- Driving the revenue planning process for the Market Segment and following up with accounts to ensure timely completion
- Build and manage a repository of team information including ownership of distribution and community engagement (SharePoint/Teams channels/Yammer)
Skills and attributes for success
- Project Management – experience building and managing project plans
- Presentation/Analysis – experience building PowerPoint presentations or discussion documents to explain a strategy, process, or relationship history; experience using excel to analyze data for generating insights on trends within dataset
- Professional maturity to confidently interact with Market Segment stakeholders. Demonstrate a level of assertiveness, and authority while communicating with the Senior Stakeholders and the ability to articulate viewpoints in a succinct manner
- Communication – Demonstrate effective communication at all levels of the organization. Understand the nuances, ability to listen effectively, have a global mindset to operate effectively across borders
- Networking – demonstrate the ability to create networks within a company and use it to navigate across an organization to get information to answer questions that arise across the Market Segment
- Consultative – demonstrate ability to approach problems and/or projects through effective question/answer techniques to identify needs/issues/desired outcomes and propose solutions to meet needs/issues/desired outcomes
- Emotional Intelligence – demonstrate understanding of different working/personality styles and appreciation of need to flex approach and message to effectively engage
- Entrepreneur/Proactive behaviors – desire to make the role their own and to create opportunity areas to involve themselves in day-to-day operations
Good to have
- People management – Effectively leading, mentoring and communicating with individual/team to achieve common goal
To qualify for the role, you must have
- A Master’s degree or bachelor's degree with relevant experience
- 7+ years of Professional Services experience preferred but not essential
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to work and influence cross-functionally and geographically and with a broad range of internal and external stakeholders and departments
- Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail
- Understanding of business research/data analysis concepts across sectors and companies – strong experience in one or more sector/s would be preferred but not mandatory
Ideally, you’ll also have
- Exposure to tools like Tableau, PowerBi etc.
- Credible experience working in a fast-moving, client-driven environment
Certification Requirements
- Expected to remain current on relevant EY training and curriculum (e.g., Account Management Framework (AMF), Lead Badges, among others
- Successful completion of EY Global Business Development certification program within 1 year of hire (as deemed appropriate by the Client Management leader
Technologies and Tools
- Microsoft 365 Products, Apps, and Services
What we look for
- A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment
- A professional with strong interpersonal skills - confidence, maturity & ability to build strong client relationships
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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