BinaryBees Consulting
Location
Hyderabad | India
Job description
Shift Timings - 12 PM to 9 PM IST REMOTE - 100%
Duties & Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within software development, process development, IT Operations, and Security Operations. Explain the offerings available with ServiceNow Security Operations and the value offered when integrating with other security tools. Perform Security Incident Response workshops to determine the solution requirements and produce deliverables, including mock-ups, flow diagrams, etc. Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations Apply Agile software development practices for customizations to the platform and applications Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via 'stories' Assists junior analysts through project(s) lifecycles Manages work against an often demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily Flexible and has the ability to manage multiple projects concurrently Qualifications Skills Required Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Security Incident Response Vulnerability Response Integration skills with 3rd party devices (typically Solarwinds, WhiteHat and other like devices) 3+ years of Security experience in the ServiceNow space ServiceNow Admin (or higher) certifications desired (not required WITH equivalent experience) ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ServiceNow Certified Implementation Security Incident ResponseJob tags
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