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Insurance Branch Head


Response Informatics


Location

Valsad | India


Job description

JOB SUMMARY:

 Responsible for

o Revenue targets of the unit

o Productivity of the General Office

o Recruit, coach and develop Sales Managers

o Adherence to Customer service standards

KEY RESPONSIBILITIES:

 Meet unit targets

o Achieve revenue targets

o Ensure implementation of GOLD system for all agents

 Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the

desired standards

 Ensure that all Sales Managers and Agents under supervision perform as per the company's rules

and regulations

o Track productivity measures as per the GPA for the unit:

 AFYP

 Case rate

 Annual mode business

 Persistency

 Paid cases per agent

 YTD appointments

 SM appointments

 Pro active agent retention

 Annual FYC standards

 Execute plans for growth of the agency

o Identify, interview and select new Sales Managers from natural market and by networking

o Ensure adherence to laid down sales and service standards for Sales Managers

o Conduct weekly performance review and planning (PRP) for Sales Managers

o Ensure retention of Sales Managers by formulating their development plans, meeting their training

needs and communicating with them on a regular basis

 Meet rural and social policy targets

OTHER RESPONSIBILITIES:

 HO co-ordination

 Sales promotion activities

 Complete Performance Appraisals for SMs timely

 Assist in overall running of the G.O

LEADERSHIP /CRITICAL POSITION:

 Leadership position

JOB REQUIREMENTS

MINIMUM EDUCATION:

 Graduate preferably with an MBA

MINIMUM and Specific EXPERIENCE:

 Minimum of 6 years of experience in sales and sales management, recruitment, supervision and

development of people. , if an MBA. Should have local market exposure and experience in process driven,

Job Code: 80 Page 2 of 2

Job Title: Partner

quality sales organizations. A graduate should have a minimum of 8 years of experience in the above

domain.

KNOWLEDGE / SKILLS / ABILITIES:

Competency Level

Result Orientation 3

Working With & Through Others 4

Innovation 4

Customer Centricity 4

Technical Expertise 3

Managerial Expertise 3

Problem Solving & Decision Making 4

Business Acumen 4

Role Modeling Core Values 3

Strategic Planning & Execution 4

o Familiarity with local markets, skills in recruitment, supervision & development of teams, strong

networking skills.

o The following other skills/competencies are required:

 Team Management skills

 Motivating and coaching skills

 Multitasking skills

 Analytical ability

 Openness to learning

 High energy level


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