Location
Mumbai | India
Job description
Responsibilities:
Greet and welcome visitors in a courteous and professional manner.
Answer and direct incoming phone calls to the appropriate department or personnel.
Manage the reception area, ensuring it is tidy and presentable at all times.
Handle incoming and outgoing mail and packages.
Assist with general administrative tasks, including data entry and filing.
Coordinate with other departments to ensure smooth communication and visitor experiences.
Maintain a positive and helpful attitude while providing excellent customer service.
Requirements:
Proven experience as a Receptionist or in a similar customer service role.
Excellent verbal and written communication skills.
Friendly and approachable demeanor with a strong customer service orientation.
Proficient in Microsoft Office Suite.
Strong organizational and multitasking abilities.
Attention to detail and the ability to maintain a professional appearance.
Familiarity with basic office equipment, including phone systems.
Qualifications:
High school diploma or equivalent.
Previous experience in a receptionist or customer service role is preferred.
Knowledge of office management and basic administrative tasks.
Ability to handle a high volume of phone calls and visitors.
Job tags
Salary
