Manager, Travel & Expense
Location
Secunderabad | India
Job description
Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
Job Purpose/Background – The purpose of this position is to lead global Travel and Expense management team at Hyderabad working closely with Process owners. Managing compliance with Travel and Expense policy, P-Card policy, working on all change management projects on Travel, Expense and Card programmes.
What you get to do in this role: - Autonomously supervise and manage teams involved in expense audit, processing, operations, and payments.
- Serve as the initial point of contact for internal escalations, navigating through process challenges.
- Possess comprehensive knowledge of Travel, Expense, and Card programs, collaborating effectively with regional travel managers.
- Proficiently understand and navigate systems such as Workday, Bank Integration, and Card feed programs.
- Direct the team towards strategic objectives, identifying business opportunities, and ensuring proactive communication with management.
- Manage financial close-related activities, including accruals, T&E schedules, and reconciliations.
- Review team tasks, identify delays, and provide solutions for timely completion.
- Exercise judgment in highlighting risks and opportunities, training junior team members, and addressing auditors' requirements.
- Collaborate with the Global Process Owner, manage approvals, and understand statutory requirements and legalities.
- Assume responsibility for identifying compliance risks and providing remediation strategies.
- Prepare and maintain up-to-date process documentation, emphasizing continuous improvement.
- Contribute to ongoing projects by actively participating in testing activities and engaging with individuals across the employee life cycle.
Qualifications To be successful in this role you have: - Experience of at least 12+ years in implementing and managing Travel, Expense and Card program mentioned above
- Demonstrated expertise in process analysis, documentation, improvement and automation
- Strong computer and data analysis skills using Concur, Concur detect (Appzen), Card program reporting requirement
- Strong communication, relationship building, influencing, persuasion, presentation, and conflict resolution and business analysis skills
- Consistently demonstrates high integrity combined with good business judgement and strives to identify, recommend and select the best overall solution for service now.
- Absolute integrity of internal controls over all finance/accounting activities that can affect the completeness and accuracy of its financial reporting
- Time sensitive on all deliverables and available to handle seasonal variation in terms of varied functional requirement
- Should have attention to detail with the ability to present/articulate analytical results and facilitate decision-making.
Qualification & Experience - Minimum 12+ years of experience working on Expense system Concur or similar system
- Bachelor's degree Is a must. Additional professional qualification would be added advantage.
FD21
Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [HIDDEN TEXT] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
Job tags
Salary
