Strongly serve the Product Owner and Development Team in their quest to do everything possible to delight customers
Guide the team and organization on how to use Agile/Scrum practices and values
Coach the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
Remove impediments or guide the team to remove impediments by finding the right personnel to remove the impediment.
Proven ability to function in a fast moving and rapidly evolving environment
Build a safe and trusted environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Assist with internal and external communication, improving transparency, and radiating information
Support and educate the Product Owner with respect to grooming and maintaining the product backlog
Provide all support to the team using a servant leadership style whenever possible and leading by example.
Handle end to end release process
Understand and coach/train fundamental principles (e.g., Story mapping, Estimation, flow, systems thinking, Lean, etc)
Support a wider organisational adoption of an agile mindset
Understand how to use metrics and data to drive improvements, such as OKRs, cycle time and cost of delay
Personal Specification
Essential Requirements
Bachelor s / Master s degree in Technical Background.
Minimum 5 years of overall experience with Agile implementation/transformation for large clients.
2 years of proven experience as a Scrum Master with Agile processes and tools required; experience in Jira and Confluence preferred.
First level Scrum Master certification (PSM I)
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Previous experience as a developer, tech lead or test manger.
Excellent collaboration, negotiation and influencing skills
Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs, etc)
Desirable Requirements
Second level Scrum Master certification (PSM II)
SAFe Scrum Master /PMI-ACP certifications would be plus.
