Senior Application Engineer, Sales Support Europe

Location

Mumbai | India

Job description

To be responsible for sales support to customers and agents in Europe. To support successful business development and achievement of targeted market position & sales in the area.

Responsibility:

• Review of customer enquiry documents, P& ID diagrams, specifications etc.
• Work with Product Managers to determine business needs and solutions.
• Preparing Techno commercial Proposal in line to customer technical requirements, commercial conditions of sales and delivery times
• Address customer techno commercial queries and issues in a timely manner.
• Sizing and selection of valves and actuators, assembly.
• Generating Installed base reports and Spare part agreement proposals.
• SPIR preparation in concurrence with sales office
• Providing product technical engineering information to customers and agents.
• Provides technical support to Sales team
• Placing factory orders using ERP tools
• Order expediting and sales documentation.
• Provide post-sales support to customers as needed

Network:

• Operations, Engineering, Product Lines, FC Services, Project unit
• Customers, agents

Education and Experience:

• Bachelor s degree in engineering from a reputed institute.
• Minimum 5-7 years of working experience in application or quotation preparation. Valves experience would be preferable.
• Knowledge of commercial terms and conditions of sales, Incoterms, international trade & finance requirements.
• knowledge of commercial documents as LC/SBLC/ Bank Guarantees etc.
• Experience of Finance and logistics related activities in ERP system as SAP etc.
• Experience is supporting international Sales office through a centralized support team.
• Good knowledge of Microsoft office / Excel / PowerPoint
• Good communication skills in English as a language, Knowledge of any European language such as German / French will be an additional advantage.

Skills:

• Must be a motivated, proactive, assertive and confident individual.
• Ability to work under pressure
• Systematic, independent and creative thinking
• Strong communication and team-player
• Customer and results oriented
• Flexibility in working hrs. and ability to work in a multi-cultural and multi-language atmosphere
• Must be open to travel, as per requirement, ability to travel internationally
• Must have exposure to plant / operations processes

Job tags

Salary