Location
Bangalore | India
Job description
Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, and ability to build, invent and simplify, a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.
Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.
We are looking for a passionate, innovative and results-oriented Program Manager to manage content, training, programs, processes, and mechanisms that enable the organization to scale and to support the evolution and growth of regional SR teams. This person will be responsible for coordinating across South Asia region to operationalize our regional content and engagement strategy as well as play the primary role of owner of our regional team’s most visible documents and artifacts (e.g., weekly metrics reviews, quarterly business reviews, annual operating plans, 3-year vision plans).
The candidate will also partner with the Strategy and Planning Senior Program Manager to help develop and drive operational processes that drive effective engagement with Amazon suppliers, vendors and service providers.
Key job responsibilities
• Raise the bar on content and training management across field operations teams, streamlining processes for translation, ensuring consistency in our communications, and creating regional content and training roadmap.
• Coordinate across regional teams to operationalize business requests for content, training, and events.
• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, and review of key leadership documents
• Leverage existing and new external partners to provide a catalogue of materials and resources to Amazon businesses in the region.
• Build and lead long-term strategies to streamline SR processes on engagement with suppliers and vendors.
• Partner with internal SR teams to identify opportunities to streamline processes and workflows.
About the team
Inclusive Team Culture:
Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Mentorship and Career Growth:
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
• Bachelor's degree or equivalent in Communications, Journalism or related field
• 5+ years’ experience in training, communications or related field, preferably in large, complex organization(s)
• Excellent written and oral communications skills
• Demonstrated experience in working with and influencing multiple stakeholder groups – both internal and external
• Ability to work with and lead complex, global, cross-functional teams
• Experience assessing learning effectiveness to develop solutions that positively impact performance
• Experience using Adobe programs such as Illustrator, InDesign etc.
• Experience working in a similar role in a multi-cultural environment, leading content & training thematic intervention
• Strong business acumen, creative mindset and strategic thinker
• Relentlessly high standards combined with strong bias for action
• Prior experience and/or familiarity with ethical and responsible sourcing, sustainability, supply chain development
• Experience in developing and driving collaborative relationships with cross functional teams (Human Resource, Compliance, Legal, Public Relations, Sourcing/Procurement, Merchandising, Quality, etc.
• Experience leveraging technology
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