SI PLACEMENTS INTERNATIONALS
Location
Ahmedabad | India
Job description
Function - Voice
Designation - Trainee (Voice) Location - Mumbai, Chennai and Ahmedabad Minimum Qualification - Any Graduation except Engineering and Computer science.
- Candidates pursuing studies through distance education AND appearing for their FINAL year exams can also be considered.
Experience - 0-3 months in any international call center. Minimum typing speed of 35 WPM.
- Basic knowledge of MS Office Preparing spreadsheets and documents.
- Good Communication skills must be able to fluently converse in English.
- Must have a neutral accent.
- No stammering and lisp.
Naps Criteria - Candidate should be below 24 age
- No previous experience/ If they have they should not have PF account generated
- Graduation Mandatory
Roles & Responsibilities - Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals.
- Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time.
If you are interested then send me your CV on [HIDDEN TEXT] or 7698648386.
Regards,
Simran
SI Placement Internationals
Job tags
Salary
