Manager over all Facility & Office administration for Zepto primarily for Mumbai HO and support the other regional/city offices wherever required. This includes managing WeWork/3P House Keeping staff for the management
Manage Access and ID Cards for all employees (Phyisical and Digital). Also ensure the portals are updated and correct records are maintained
Validate various invoices, process, approve and raise them on Finly (system tool) and get them paid timely in coordination and followup with Finance team
Empanel Vendors at lower cost and higher efficiency. Complete the agreements and track the status of each vendor including ternure of their agreements. Ensure the renewal is happening before the expiry of current agreement term.
Maintain a tracker/database of all vendors
Maintain a tracker/database of all Company Assets procured and managed through HR Admin team
Facilitate any celebrations across offices like Birthday celebration, Cake & Snacks on any special occasion, Stationery requirements at all major offices, Gift distribution at multiple occasions etc.
Maintain stationary requirements across office locations and help manage them to ensure stock is available at all times
Manage the distribution of Welcome Kits, Access Cards, ID Cards to employees
Payout the invoices as per agreed timelines. Ensure recovery/Replacement/Credit Notes are raised in case of exits before the agreed terms
Coordinate with the facilities team of offices to ensure availability of any requirements either paid or free service through their contract with Zepto or beyond
Facilitate Business team in organizing events / parties at occassions in coordination with Procurement team to get the best deal
Manage entire end to end Business Travel and Stay requirements of employees at all locations. This can be through vendors like MMT, TravelPlus, ITTILITE etc.
Conduct regular trainings to employees on use of Travel Portal
Communicate the Travel / Relocation Policy to employees and explain the process to apply /reimburse the same
Track and maintain regular Travel, Events and Admin Cost for all employees/offices etc.
Facilitate any adhoc requirements for business pertaining to HR Admin
Manage the Housekeeping support staff end to end (Including their attendance, Hiring, Exit and payout through vendors)
Provide monthly actual HR Cost and over all provisions to COE team / CEO's Office from HR Ops perspective
Attend certification courses and get cross trained on sub-processes to ensure we have back up for all processes within the team
Respond to employee queries within 3 working days
Improve the existing process to next level taking a leap from the current state to a high level either saving cost or improving customer experience to high level
Any other activity as required under HR Payroll and Compliance or within HR Operations processes
