Senior Insurance Associate
Location
Jaipur | India
Job description
Job Description - Sr. Associate/ Associate (SM Service)
Position Summary
The incumbent will be responsible for leading, coordinating and managing all Knowledge acquisition, management & enhancement initiatives pertaining to aligned processes of a line of business. This includes Migration knowledge transfer deliverables, New Hire training planning, scheduling, completing, measuring and reporting business as usual deliverables like refresher training, Training need identification, analysis and solutions.
Job Responsibilities
Essential Functions
- Communication skills - should be able to read and interpret business documents and communicate in English language with the internal and external customers if required.
- Escalate issues if required
- Data gathering ability/ Eye for detail
- Team work/ Managing Self / Adaptability
- Ability to work successfully in production driven environment
- Adaptability to change
- Ability to work on routine/standardized transactions
- Adaptability to change
- Self-disciplined and result oriented
- Ability to manage multiple tasks prioritizing effectively.
- Ability to find creative and innovative solutions to business problems
- Ability to offer innovative ideas to polish detailed, metric based reports and simplifies the 'at a glance' information.
- Excellent knowledge of MS Excel, Word & Power Point
- Ability to work with multiple stakeholders across mandatory
- Self-motivated, Self-disciplined , result oriented, well organized and flexible with a sense of urgency approach Must be flexible to mirror / overlap US Daytime work hours
- Team work/ Managing Self / Adaptability
- Good with people management
- Adaptability to change
- Ability to manage multiple tasks prioritizing effectively
- Ability to proactively escalate issues when required
Knowledge, Skills and Abilities
Process Specific Skills
- Good Communication skills (verbal & written)
Knowledge and skills
- Ability to manage, analyze and report training data in multiple dimensions
- Good presentation skills (MS PowerPoint)
Other Requirements
- Ability to continually work in a challenging environment.
- Knowledge of MS Office - Excel, Power Point, Word
- Self-initiated and zeal for continuous improvement
- Should be able to present effectively
- Adaptability to change
- Ability to manage multiple tasks prioritizing effectively
Working Relationships
Internal Contacts
- Training, HR, Operations and other Enabling
Education Requirements
Education Requirements
- Graduate or Diploma holders with at least 15 years of education
Job tags
Salary
