Customer Support Representative

Location

Bangalore | India

Job description

Summary: We are looking for a committed and customer-focused professional to join team as customer service representative.

As the primary point of contact for clients, you will play a critical role in ensuring their pleasure and answering any issues or problems they may have. The ideal candidate will have strong communication skills and a desire to provide superior service. This profession needs a great level of compassion, empathy, and the ability to operate in a fast-paced workplace.

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide technical support to customers
• Escalate issues to the appropriate team as needed
• Maintain customer satisfaction records
• Stay up-to-date on company products and services

Qualifications:

• Bachelor's degree in any stream, experience in customer service, or a related field
• 1-9 years of experience in customer service
• Strong communication and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Ability to meet deadlines

Benefits:

• Competitive salary
• Comprehensive benefits package
• Opportunity to work with a team of talented professionals
• Chance to make a difference in the lives of our customers

Closing:

We are looking for a customer service representative who is passionate about providing excellent customer service. If you are a highly motivated and results-oriented individual, we encourage you to apply.

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Job tags

Salary