Client Relationship Manager

Location

Delhi | India

Job description

Company Description

XICO INDIA MANAGEMENT PVT. LTD. is a full-service Immigration Consultancy Firm located in New Delhi. The firm is certified under MCA (Ministry of Corporate Affairs) and is engaged in offering online visa services to their respective clients. Xico India takes great pride in providing innovative and high-quality migration services while offering legal migration solutions to their clients. They specialize in providing quality solutions in immigration services to individuals, families, and corporate clients who are seeking to move to Canada, Australia, and Hong Kong.

Role Description

This is a full-time on-site role for a Client Relationship Manager. The Client Relationship Manager will be responsible for managing and maintaining client relationships, engaging with clients via email, phone and video calls, coordinating with internal teams to ensure client satisfaction, and providing ongoing support to clients throughout their migration journey.

Qualifications

• Strong written and verbal communication skills
• Ability to build and maintain relationships with clients and internal teams
• Excellent problem-solving and decision-making skills
• Organizational and time-management skills
• Ability to work independently and in a team environment
• Demonstrated experience with CRM and customer management tools

Job tags

Salary