Nextgen Clearing
Location
Ahmedabad | India
Job description
Responsibilities: -
Resolve operational problems within the defined schedules and service level agreements.
Develop preventive measures and document issue resolution procedures.
Monitor system operations and troubleshoot problems.
Analysis of application provided logs and errors.
Address customer issues promptly and accurately.
Creation and quality control on cloud files
Data clearing support (All DCH level 1 issues)
UAT Testing & Implementation
RAP/TAP/Mediation file handling
Rerating/recycling of CDRs
User application access review
Process documentation.
Requirements
Experience – 0 to 3 years.
Education: (BE/BTECH/MTECH/BCA/MCA/BSC(IT)/BA (with Additional Diploma in Computers)).
Benefits
Job tags
Salary
