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Whistleblowing Investigations Analyst


COO & Functions


Location

Pune | India


Job description

Job Title: Whistleblowing Investigations Analyst
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs

Hybrid Working

Structured hybrid role:    
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.


Introduction:

The WI Team is a global team which sits within the Compliance function. The purpose of the team is to ensure that colleagues are able to raise whistleblowing concerns and that these are appropriately recorded and investigated. The key responsibilities of the WI team are to (1) define and deliver a global Whistleblowing programme, in line with regulation, which supports employees who report concerns, protects them from retaliation and ensures that action is taken to address any identified risks or issues; and (2) conduct investigations into confidential concerns, including but not limited to whistleblowing concerns. 
What will you be doing?

Investigations 

•    Undertake and/or support investigations into matters referred by the Global Compliance Whistleblowing Team and Barclays’ business entities, principally in EME, but with Global reach where necessary. 
•    Conduct and/or support investigations in accordance with Compliance Investigations’ methodology and I&W handbook, utilising the dedicated Case Management System for the recording and management of casework.
•    Delivery of investigations: Undertake and/or support interviews, note take during interviews, take statements, analyse facts, review e-communications, gather evidence, prepare reports and witness statements in accordance with the I&W internal milestones.
•    Participation in criminal, civil and disciplinary proceedings as and when required.
•    Demonstrate intellectual curiosity, a risk management mind-set and commercial awareness during investigations to enhance the quality and thoroughness of the investigation.   The individual should be alive to the management of risk and impact across all business units and consider the impact of any lessons learnt.

Decision-making and Problem Solving 

•    Highly adept at analysing data from multiple sources and applying objective judgement to reach logical, fact based conclusions. 

Team Responsibilities.

•    Support operation of relevant management information reporting, analysis and appropriate feedback processes to the business and infrastructure, in conjunction with departmental governance standards.
•    Be pro-active in both keeping informed of and incorporating relevant investigations best practice into Investigations’ procedures and activities, including the sharing of knowledge across the team.
•    Enhance operational efficiency and effectiveness in all that the team does.

Governance, Risk and Controls.

•    Risk and Control: All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Risk Management Framework and internal Barclays policies, standards and procedures. 

Stakeholder Management

•    Build strong working relationships with key internal stakeholders, including but not limited to Front Office teams, Risk, Compliance, Legal, Operations, Credit, Human Resources, Finance and Audit.


What we’re looking for:

•    Experience of working in the financial services industry, with a major company in another sector or in an investigative public body or an investigative function. 
•    Excellent written, communication and presentation skills.
•    Excellent analytical and logical reasoning skills.
•    Computer literate with knowledge and experience of using Microsoft Windows packages (Word, Excel, PowerPoint).  
•    Ability to work well under pressure with demanding multiple deliverables, working alone or as part of a team.
•    Excellent organisational skills and an ability to prioritise and be flexible.
•    Ability to probe and ask questions to understand difficult subject areas.
•    Proactive approach with a passion for continuous improvement.


Skills that will help you in the role:

•    Relevant experience of undertaking investigations in a corporate, regulatory or investigative body.
•    Knowledge of financial products across retail, investment and corporate is desirable.  
•    Experience of conduction and 
•    Experienced at conducting e-communications reviews and using platforms, including Relativity or similar and/or Brainspace.
•    Ability to communicate effectively and with confidence at all levels, including with senior stakeholders.
•    Experienced at giving evidence in criminal and/or civil, tribunal and/or disciplinary contexts.

Where will you be working?
Pune

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.


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